Privacy Policy

Mike's Locksmith, LLC Effective Date: June 2026

Who We Are Mike's Locksmith, LLC is a licensed locksmith and security services company located at 12410 Washington Ave, Suite 3, Rockville, MD 20852. We serve residential and commercial clients across Maryland and Washington DC. You can reach us at mike@mikes-locksmith.com or 240-506-7500.

What Information We Collect When you use our website or contact us, we may collect:

  • Your name, email address, and phone number when you submit a contact or appointment form

  • Your service address when requesting an estimate or scheduling a job

  • Technical data including IP address, browser type, and pages visited via Google Analytics 4

  • Email address if you subscribe to our newsletter via Squarespace Email Campaigns

We do not collect payment information through this website. All payments are handled in person or through secure third-party processors.

How We Use Your Information We use the information you provide to:

  • Respond to service inquiries and schedule appointments

  • Send appointment confirmations and follow-up communications

  • Deliver our email newsletter if you have opted in

  • Improve our website and understand how visitors use it

  • Fulfill our obligations under any service agreement with you

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services Our website uses the following third-party services that may process your data:

  • Google Analytics 4 - website usage tracking

  • Google Search Console - search performance monitoring

  • Squarespace - website hosting and email campaigns

  • Zapier - form submission routing to our scheduling system

  • HouseCall Pro - appointment and job management

Each of these services operates under its own privacy policy. We recommend reviewing their policies if you have concerns about how they handle data.

Cookies Our website uses cookies to support analytics and site functionality. By using this site you consent to the use of cookies. You may disable cookies in your browser settings, though some site features may not function properly as a result.

Data Retention We retain your contact information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. You may request deletion of your information at any time by contacting us directly.

Your Rights If you are a Maryland or DC resident, you have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us at mike@mikes-locksmith.com.

Children's Privacy Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website following any update constitutes acceptance of the revised policy.

Contact Mike's Locksmith, LLC 12410 Washington Ave, Suite 3 Rockville, MD 20852 240-506-7500 mike@mikes-locksmith.com