Frequently Asked Questions
Honest answers to the questions every customer asks before they call.
Mike's Locksmith has been answering these questions for Maryland and DC homeowners, renters, and business owners since 2012. Whether you need a lock changed, a system rekeyed, or you're locked out at midnight - you deserve a straight answer before you pick up the phone. Browse the questions below or call us directly at 240-506-7500. We're available 24/7 for emergencies across Montgomery County, Prince George's County, Howard County, and Washington DC.
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Rekeying is almost always the more affordable option because you are changing the internal pins of the lock rather than replacing the entire hardware. If your existing locks are in good shape and your goal is simply to make old keys stop working, rekeying is the smart move. Replacing locks makes sense when the hardware is worn, damaged, or when you want to upgrade to a higher security system. Mike will always tell you which option actually fits your situation rather than pushing the more expensive choice.
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Some locksmiths do charge a dispatch or call out fee separate from the service cost, and many do not disclose it upfront. At Mike's Locksmith, pricing is transparent before any work begins. You will know exactly what you are paying and why, with no fees added once Mike is at your door.
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A trained, licensed locksmith can open the vast majority of residential and commercial locks using professional non-destructive techniques. High security locks from Medeco, Mul-T-Lock, and Schlage Primus are engineered to be significantly more resistant to picking and bypass, which is a core part of their value. Mike is an authorized dealer and trained technician for all three systems.
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Yes, in most cases a licensed locksmith can open a locked door without damaging the lock or the frame. The method depends on the lock type and the circumstances. Mike carries the tools and training to handle residential and commercial lockouts quickly and without unnecessary damage.
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Virtually all standard residential and commercial locks can be opened by a trained locksmith. High security restricted keyway systems like Medeco and Mul-T-Lock are specifically engineered to be extremely difficult to pick or bypass, which is their purpose. In rare cases involving severely damaged or destroyed locks, drilling may be the only option, but that is always a last resort and will be discussed with you before any destructive method is used.
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Labor is typically based on the complexity of the job, the type of lock involved, and the time required. A straightforward rekey on a standard lock takes less time and skill than programming a smart lock or installing a high security Medeco system. At Mike's Locksmith, you will always receive a clear explanation of what the job involves and what it costs before work begins.
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The most frequent calls are lockouts, lock changes after a move or break-in, and rekeying. Homeowners typically call when they have lost a key, moved into a new home, or want to make sure a former tenant or contractor no longer has access. Commercial clients most often need rekeying across multiple units or a master key system set up.
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Payment is typically collected at the time of service. Mike accepts cash, credit card, and check. For commercial accounts and property management clients, arrangements can be discussed in advance. You will always know the total before work begins so there are no surprises at the end of the job.
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For any job beyond changing a simple doorknob, a licensed locksmith is absolutely worth it. An improperly installed lock, a botched rekey, or a damaged door frame from a forced DIY entry costs far more to fix than the original job would have. Mike backs every job with a guarantee on both labor and materials, which means if something is not right, it gets made right.
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Stay calm and call a licensed locksmith. Do not attempt to force entry yourself as this commonly damages the door, frame, or lock and creates a more expensive problem. Mike's Locksmith provides emergency lockout service across Maryland and DC. Call 240-506-7500 and Mike will respond promptly.
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Most standard residential lockouts take between 10 and 30 minutes depending on the lock type and the situation. High security locks take longer by design. Commercial lockouts involving access control or complex hardware may require additional time. Mike will give you an honest estimate when you call.
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Verify that the locksmith is licensed in your state, carries insurance, and provides a written estimate before starting work. In Maryland, locksmiths are required to hold a license through the MD DLLR. Ask for the license number upfront. Mike's Locksmith holds MD DLLR License 229 and carries full insurance on every job.
The Locksmiths Wife
Our blog, real security advice from someone who lives with a locksmith. Practical tips, honest answers, and everything you need to keep your home and family safe.
Mike's Locksmith Services Across the DMV
RESIDENTIAL · COMMERCIAL · EMERGENCY · CAMPUS · AGING IN PLACE
Residential Services
Lock changes, rekeying, smart lock installation, and security upgrades for homeowners and renters across Maryland, DC, and Virginia. Licensed, insured, and guaranteed on every job.
Residential Services →Commercial Services
Master key systems, multi-unit rekeying, and lock installations for property managers and facilities teams across the DMV. A dependable locksmith partner — not a one-time transaction.
Commercial Services →School & Campus
Restricted keyway systems, master key programs, and access control solutions for schools, universities, and places of worship in Maryland, DC, and Virginia.
Campus Security →Aging in Place
Keyless entry, lever-style hardware, and remote access solutions for seniors and the families supporting them. Security that works with you — not against you.
Aging in Place →Emergency Services
Locked out of your home, office, or vehicle? Mike's Locksmith provides 24/7 emergency lockout service across Montgomery County, Fairfax County, and Northwest DC.
Emergency Services →Communities We Serve
Counties commonly served:
Montgomery County · Prince George's County · Howard County · Frederick County · Anne Arundel County · Washington DC
Cities commonly served:
Rockville · Bethesda · Gaithersburg · Silver Spring · Chevy Chase · Potomac · Germantown · Kensington · Wheaton · Takoma Park · Washington DC
Service availability may vary based on location and job type. Call us to confirm coverage in your area.
Mike's Locksmith Hours
Monday - Thursday: 24/7
Friday: 12:00AM - 5:00PM
Saturday: Closed
Sunday: 24/7